End User Support Engineer - Weekend Remote Work

StevenDouglas Remote
end user support user support engineer remote management end user support user support windows citrix software audio/video engineer miami
March 24, 2023
Irvine, California

Looking for a sharp and enthusiastic End User Support Engineer to join a fast-growing company in the Miami area!

***This role will require 2x12 hour shifts working from home on the weekends as well as 2x8 hour shifts during the week in the office***

Offering VERY competitive pay and an unmatched company culture.

This person will be responsible for both front-end support as well as back-end engineering while focused on continuously improving user experience.


  • Take charge in a team responsible for the monitoring and support of Windows infrastructure, SaaS platforms, desktop applications and Citrix VDI platform.
  • Work to resolve direct technical issues across a global platform of end-users.
  • Contribute to various global projects and rollouts such as Microsoft software packaging deployments.
  • Create value and have ownership of software development projects from conception to production.


  • Bachelor's Degree in Computer Science or Information Technology.
  • At least 5 years of experience in Windows 10 and O365
  • Prior experience with scripting in PowerShell and Group Policy Management
  • Exposure to Citrix Xendesktop or Xenapp
  • Exposure to endpoint management including Intune and JAMF Device Management.
  • Experience with managing and supporting Audio/Video conferencing equipment, rooms, and events
  • Experience with office facilities and data communication rooms.
  • Participation in a rotational after hours/weekend/on-call end user support model

Report this job

Similar jobs near me

Related articles