Technical Program Manager, Infrastructure

Stripe South San Francisco, California
technical technical program program manager manager infrastructure infrastructure technical stripe engineering technical program drive program management management
May 15, 2023
South San Francisco, California
Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions

of companies from the world s largest enterprises to the most ambitious

startups use Stripe to accept payments, grow their revenue, and

accelerate new business opportunities. Our mission is to increase the

GDP of the internet, and we have a staggering amount of work ahead. That

means you have an unprecedented opportunity to put the global economy

within everyone s reach while doing the most important work of your


About The Team

Infrastructure Technical Program Managers own and deliver the highest

leverage engineering programs impacting/driven out of infrastructure

(across Reliability, Security, and Foundation) to maximize Stripe's

velocity, efficiency, and scalability.

What you ll do

As a Technical Program Manager in the Infrastructure space, you will

play a key role within engineering and drive programs that span across

the organization in the areas of security, reliability, or core

infrastructure. You will be responsible for the successful definition,

cross-functional strategy, planning and execution of large-scale

technical programs that help to solve complex problems and enable

products and infrastructure.

  • Operationalize and execute on key cross functional programs spanning all engineering organizations including managing Operation Reviews, driving efficiencies in capacity governance and launch reviews
  • Partner with Engineering Managers and Technical Program Managers to define, scope and improve the operational needs within the teams
  • Define and standardize documentation and communication processes
  • Develop, implement, and iterate on program management procedures, frameworks, and metrics to achieve goals with defined success criteria
  • Develop, define and report on program health and success metrics
  • Leverage data to drive strategic decisions and reporting at the leadership level
  • Create canonical documentation of plans and processes, driving consistency and alignment across teams

Who you are

We re looking for someone who meets the minimum requirements to be

considered for the role. If you meet these requirements, you are

encouraged to apply. The preferred qualifications are a bonus, not a


Minimum Requirements
  • 7+ years of technical product/program management experience
  • You are not satisfied with just delivering a program on time you are discerning about product/infrastructure architecture and obsessed with quality, reliability & correctness
  • You have a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership
  • You have strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization
  • You can drive internal and external process improvements across multiple teams and functions
  • Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
  • Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations
  • Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale

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