Academic Technology Specialist

Academic Technology Specialist

Job No: 524306
Work Type: Staff
Location: Fresno
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, On-site (work in-person at business location)

Academic Technology Specialist
(Information Technology Consultant - Foundation)

Compensation and Benefits

Anticipated Hiring Salary Range: $4,200 - $4,500 per month

Full CSU Classification Salary Range: $3,713 - $7,149 per month

• This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Under the direction of the Director of the office of Innovation and Digital Excellence for Academic Success (IDEAS) or designee, the Academic Technology Specialist supports faculty, academic support units, staff, students, and other campus clients by providing consultation and support to enhance the use and access of technology. The employee shall allocate priority and time to the duties mentioned below based upon direction from the director of Center of Faculty Excellence. The director will communicate these priorities and time allocation at least annually and when necessary.

Key Qualifications

• Knowledge of:
  • Canvas system administration and user support.
  • Service Management Tools for tracking Incidents, Requests, Problems, and Changes.
  • Operating Systems: Apple Macintosh OS, Microsoft Windows.
  • ATI (accessible technology initiative) standards for instructional materials.
  • Data administration principles and techniques.
  • Copyright, fair use, and TEACH Act laws and industry standards.
• Abilities:
  • Strong customer service skills and proactive, customer focused attitude.
  • Effective communication skills (verbal and written) particularly using telephone and email.
  • Strong fault isolation and problem solving.
  • Perform multiple tasks and work according to procedures.
  • Strong interpersonal and influencing skills with ability to engage with different levels.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• Baccalaureate degree in computer science or closely related field earned by May 31, 2023.

Department Summary

The Office of IDEAS (Innovation and Digital Excellence for Academic Success) consolidates the Center for Faculty Excellence, DISCOVERe, CSUCCESS, Academic Technology Resource Center and the Accessible Resource Center under one umbrella administered by the Provost's Office. The office ensures that faculty and students have outstanding support for Canvas, Explorance, Panopto, Zoom and much more. IDEAS will continue the tradition of providing high-level professional development opportunities in the areas of open educational resources, accessible course content, technology, innovation, and pedagogy.



Deadline & Application Instructions

Applications received by February 28, 2023 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click "Apply Now" to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resume/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.



Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

Vaccination Interim Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to [email protected].

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)


To apply, visit https://careers.fresnostate.edu/en-us/job/524306/academic-technology-specialist

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