Customer Service Representative

SimplyInsured Monterey Park, California
customer service customer service representative service representative representative customer service insurance representative call center remote medical dental customer service rep shopping
March 24, 2023
Monterey Park, California
[Call Center / Fully Remote] - Anywhere in U.S.
/ Competitive compensation / Company paid Medical, Dental & Vision / 401k - As a Customer Service Rep you'll:
Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options; Help customers via chat, phone, and email; Work with existing customers to answer and resolve basic administrative and billing questions; Use support ticketing software to document customer interactions; Propose process and product solutions to improve the customer experience.
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Associated topics:
call, client, customer, customer service representative, guest, help desk, representative, service call, support specialist, telephone

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